The Two21 Blog

Salesforce Service Cloud

Salesforce Admin Training Week 10 – Service Cloud

Salesforce Admin Training Week 10 (Version 1) – Service Cloud Following on from https://two21.co/training/salesforce-admin-training-week-9/.   EXAM TOPICS TO COVER Service and Support Applications: 11% Describe the capabilities of case management. …

Salesforce Sales Cloud

Salesforce Admin Training Week 9 – Sales Cloud

Salesforce Admin Training Week 9 (Version 1) – Sales Cloud Following on from https://two21.co/training/salesforce-admin-training-week-8/.   EXAM TOPICS TO COVER Sales and Marketing Applications: 12% Given a scenario, identify the capabilities …

Nonprofit Cloud image

Nonprofit Cloud Features

Nonprofit Cloud Features Here are some of the main features in Nonprofit Cloud (which was previously called Non-Profit Success Cloud or NPSP). There’s more regarding Marketing Automation, integration and other …