The Two21 Blog

Quokka Dreaming

Quokka Dreamin’

What is Quokka Dreamin? The “Dreamin” events are Salesforce Community Conferences. Quokka Dreaming is Perth’s version and part of the Down Under Dreaming events. Here are links to the other …

Salesforce Admin Training 2021

Salesforce Admin Training Program 2021

Salesforce Admin Training program in Perth Two21 have decided to trial a free Salesforce Admin Training program to enable more WA residents to become Salesforce Certified Administrators. This is an …

Midland door sign

Software testing definitions

Software testing definitions We recently went through the process of explaining definitions to a customer and thought it was a handy reference to share. Error – ISTQB Definition: A human …

CRM Market Share 2020

CRM Market Share

CRM Market Share A recent discussion highlighted the reason we recommend Salesforce as the preferred CRM in most cases. Salesforce is the market leader in CRMs. The picture below simplifies the …

Salesforce DevOps

Clicks vs Code in Salesforce

When to select Clicks vs Code There are two types of programming typically used: imperative programming (or code) and declarative programming (usually referred to as either clicks or config). Imperative …

IoT Board

Salesforce IoT Example

Using Sensors to create Salesforce IoT Service Cases Sensors are everywhere and becoming an expected part of life. Behind the billions of connected apps, devices, sensors, and sites, there are …

Salesforce podcasts

Salesforce Podcasts

Salesforce Podcasts Podcasts are a key way to passively consume content. There are podcasts created by the mothership however this is more about the other ones, the independent ones.   …

Pardot Specialist Exam Header

Pardot Certifications

Pardot (B2B Marketing Automation on the World’s #1 CRM) Salesforce pitches Pardot as “a marketing automation solution that helps companies create meaningful connections, generate more pipeline, and empower sales to …