Dreamforce 2021

Dreamforce 2021

Get Ready – https://www.salesforce.com/dreamforce/get-ready/

Check out the schedule. 12:45am AWST start on Wed 22nd. Dreamforce Main Show: Welcome to the Trusted Enterprise with Marc Benioff and special guests


What we are looking for at DF21

Episodes found here: https://www.salesforce.com/dreamforce/episodes/

Day 1

From Idea to Exit: Build a Thriving Business on AppExchange

In this main event, trailblazing entrepreneurs share how they landed on a profitable business idea, secrets to scaling, wisdom from the journey, and why they love being part of our partner ecosystem.

Digital Workplace: Experience Led, Outcome Driven

In a remote environment, your digital experience is your workforce experience. Learn how to develop a seamless digital workplace and hear how USC used Slack to create a digital campus experience.

The Marketing Roadmap for Growing Relationships

Join us for the main event for marketers. Learn how to use Marketing Cloud’s latest innovations to build a data-first strategy to know your customers, add that human touch, and work smarter.

Public Sector Success: Building Trust Through Transformation

Using a digital-first approach, public sector organizations are realizing new levels of success, faster than ever, and achieving this success from anywhere while accelerating the mission everywhere.

Asia-Pacific Takeover – Countdown to Dreamforce Main Show

Get ready to count down to an exciting Dreamforce Main Show, together with inspiring regional leaders and Trailblazers who are making a remarkable impact across the Asia-Pacific region.


Key items:

Slack “Swarms”, “Clips” and “Huddles”, Ted Lasso, ANZ Takeover.


Day 2

Six Guiding Principles for CRM Adoption

You bought Salesforce, now what? Simple: Adoption equals Business Value. We’ll share six guiding principles to get your teams using what you bought. Spoiler alert: it starts with finding change champions.

Nonprofit Cloud: Deliver Unique Experiences to Drive Impact

Discover how customers are partnering with Nonprofit Cloud to deliver unique digital experiences to create more impact, support constituents, and find success from anywhere.

Design and Build Apps Fast for #AwesomeAdmins

Leverage the Salesforce Platform and its low-code builders to deliver innovative apps at the speed of business.

Protect Yourself from 99 Percent of Security and Data Loss Incidents

Gartner says 99% of data failures are the customers’ fault, not the SaaS provider. Reduce your risk by using a framework with the right controls, monitoring, and backups to protect your data.

Transformational Trends in Field Service

Discover trends shaping the future of in-person service. Hear from field service Trailblazers on the changing nature of work, automation, and agile solutions for customers and employees.

Connected Customer Service Designed for Effortless Experiences

Our world is experiencing a major renovation. It’s time to design effortless customer experiences with connected customer service as the foundation. Learn how with Slack-First Service Cloud 360.

Create and Automate on the Number One Low-Code Platform

Learn how digital creators leverage the power of Slack and the Salesforce Platform to collaboratively build low-code modern apps and automations to solve business problems fast with just clicks.

Public Sector Success: Building Trust Through Transformation

Using a digital-first approach, public sector organizations are realizing new levels of success, faster than ever, and achieving this success from anywhere while accelerating the mission everywhere.

Day 3

Supercharge Your Contact Center with Amazon Connect

Learn how to supercharge your contact center with intelligent routing, voice identification, natural language understanding, customer sentiment analysis, and customer feedback.

Fast and Easy Integration with MuleSoft Composer

MuleSoft Composer for Salesforce empowers business users to connect apps and data to Salesforce and build automations with clicks, not code. Seamless integration in minutes – all within Salesforce.

The IT Leader’s Guide to the Salesforce Platform Roadmap

The Salesforce Platform empowers teams to build apps–fast. Join the IT main event to see our latest innovations, from Backup and Restore and DevOps Center, to Salesforce Functions and more.

The New Sales Playbook to Accelerate Growth from Anywhere

Unlock growth and fuel margin expansion with the all-new Slack-First Sales Cloud. Learn from our Trailblazers how to break new ground with powerful insights, upskilled reps, and self-service buying.


Dreamforce 2019

Two21 became a Salesforce Registered Partner at Dreamforce 2019. It’s a great opportunity to reflect.

Dreamforce 2019 had over 171,000 registered attendees and 2,700+ sessions and workshops, including from speakers like Obama.

That year’s Dreamforce featured the launch of Einstein Voice and Customer 360 Truth, expanded partnerships with Amazon and Apple, inspiring conversations on sustainability, meditations led by the Plum Village monastics, a Fleetwood Mac concert, and more. Check out the infographic below for some of this year’s highlights, or check out the Media Guide to Dreamforce 2019 for a complete rundown of news and happenings from the event.

Dreamforce 2019


Highlights also posted at: https://medium.com/@kel_73829/my-preparation-for-dreamforce-2021-72585322a5de